Support
Contact Us
We are here to help with technical support, sales questions, and enterprise onboarding.
General Support
API usage questions, integration issues, and account troubleshooting.
Typical response: within 24 hours (business days)
Sales & Billing
Plan upgrades, custom limits, invoicing, and enterprise pricing.
Typical response: within 1 business day
Security Reports
Report vulnerabilities or suspicious activity with clear reproduction details.
Priority triage for validated security issues
What to Include in Your Message
- Your account email and workspace/project name (if applicable).
- Endpoint used, symbol/timeframe, and exact timestamp of issue.
- Error response payload and trace ID if available.
- Expected behavior vs actual behavior.
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